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Welcome to BCR! Everyone depends on networks. Networks of family members. Networks of friends. Networks of business associates. Whether you're looking for a job, a service or new customers, a trusted network can connect you with just the right person -- someone who can open doors for you, someone who can solve a problem for you, or someone who can bring new business your way. Business & Consumer Resources, or BCR, is a respected network of non-competing businesses that serves the general public and the business community of Chicagoland. We connect people with the trusted resources they need to keep their lives and their businesses running smoothly. BCR members also help each other grow their businesses by sharing advice, experiences and leads. |
By connecting with BCR, you gain access to experts in a wide range of fields, such as landscaping, banking, auto repair, legal services, snow removal, sales outsourcing, writing, accounting, confections, financial advice, marketing communications, insurance, promotions, mortgage planning, printing, chiropractic care and real estate. You also gain access to BCR's extensive network of business contacts, including our affiliates, the Niles Chamber of Commerce, the Morton Grove Chamber of Commerce and the Wilmette Chamber of Commerce |
Need a service, a business tip or a lead? Connect with BCR today!
BCR Profile: Sales Outsourcing/Business Development
Randolph Sterling, Inc.
Specializes in:
- Sales Management
- Lead Generation/Relationship Development Services
- Customer Satisfaction Surveys
- Call-center Services
- Sales and Marketing Peer Advisory Groups
Contact: Rich Burghgraef
1303 S. Robert Drive
Mt. Prospect, IL 60056
Phone: 847-593-5020
Email: info@randolphsterling.com
Sales is just like baseball? How can that be? In baseball, if you fail seven out of 10 times, you are considered a Hall of Fame player, says Rich Burghgraef, President of Randolph Sterling, Inc., a Chicagoland-based sales and sales management company. If a player goes up to bat thinking this is going to be one of those times he will make an out, chances are he will be right! It is the same thing in sales. You will talk to many people and some will not want what you have to sell or will have a relationship with someone else, but if you go into the conversation thinking that this will not be a sale, chances are you will also be right!
Rich started Randolph Sterling, Inc. in 2003 as a sales management firm because, when I worked for other firms, I had managers who hadn’t been in the field for 10 years, Rich states. The advice and coaching they gave me was great for back then but didn’t always apply in today’s sales market. When I became a manager, I vowed to continue to stay out in the field and current to the selling environment, so with my own company, we were able to both manage and sell to provide the best advice we can to our clients.
Today, in addition to sales management, Randolph Sterling has expanded to provide lead generation/relationship development services, customer satisfaction surveys, call center services, sales and marketing peer advisory groups and outside sales services in order to continue to help more customers. We have grown by listening to our clients. If they have a sales need and we can provide that service at the same high levels we do our other services, we are more than happy to do it for them, Rich says.
BCR Tip of the Month
Changing your computer password
It seems that you need a computer password every time you turn around, for your bank ATM, for your credit cards, for your online shopping. And to make matters even worse, computer security experts say you should change your password every three to six months. So what should you use as a password? For starters, security experts say, don’t use something obvious, like your name, your address, your Social Security number, your children’s names, etc. You don’t want your password to be easily guessed by people who know you. (And don’t use those types of words but spell them backwards – that is too obvious.) In fact, the experts say, it’s best if you don’t use a word that appears in the dictionary at all, at least with the traditional spelling. Use a combination of at least six to eight letters and numbers, and use both uppercase and lowercase letters. You may substitute a number for a letter – the numeral 1 for the letter I, for example. Of course, the best password in the world is no good if you forget it. You can start with something easy to remember, like a saying or the title of a book. Then make some of the letters into numbers and mix in some upper-case and lower-case letters. You can also buy software that helps you manage your passwords, if you fear your memory may not be up to the task.